I went into the store to grab a coffee this morning and I literally saw a roach crawl around a full pot of decaf coffee ON THE COUNTER and crawl into it before I assume it felt the heat/steam and crawled back out. Bugs are everywhere, I get that, but to have them so bad that they are out with the lights on and people around and IN THE DAMN COFFEE is beyond disgusting. The service was fine, but there is NO WAY the three people at the counter didn't see it, yet nothing was done. It wasn't even acknowledged. I assure you, I will never go back.
Manager was very helpful and courteous. Accepted a discount cup that we purchased elsewhere. Good coffee too.
I absolutely love the service here, the night manager, she is the greatest! We bring our kids in here very often and have yet to be disappointed with this place.
Always really friendly, the drive through is a little awkward to get through though.
I'm biased, since I used to work here. It's a work in progress, but I know the managers want to make sure their customers are happy. My usual Macchiato is better now that they've got a new espresso machine, and the service I receive is always friendly. Wait time has also definitely improved since the remodel!
Dunkin Donuts is a US Bakery based in Havelock, North Carolina. Dunkin Donuts is located at 113 E Main St, Havelock, NC 28532, USA.
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